At raksasawin, your privacy is more than a legal obligation — it is a moral responsibility we take seriously. This document transparently explains the types of data we collect, how we use it, how long we retain it, and your rights as the data owner.
Six core principles that guide how raksasawin manages and protects your data
All data transmitted between your device and raksasawin servers is protected by 256-bit SSL encryption — the same security standard used by global financial institutions. No data is sent in a readable form to any outside party.
256-bit SSLRaksasawin never sells, rents, or shares your personal data with third parties for marketing or commercial purposes. Your data belongs to you — we only use it for platform operations directly related to your service.
Zero Data SellingYou have the right to access, correct, download, or request deletion of your personal data at any time. Raksasawin processes all data-related requests within 30 business days in accordance with international data protection standards.
User RightsYour personal data is stored on servers located in certified data centers with strict physical and digital access controls. Only authorized staff with legitimate operational needs may access user data.
Secure StorageIn the event of a security incident that may affect your data, raksasawin is committed to notifying you within 72 hours of detection, in accordance with international data breach notification standards.
Quick NotificationsRaksasawin's internal security team conducts regular data security audits, while independent external cybersecurity firms perform periodic penetration testing to ensure no vulnerabilities are overlooked.
Routine AuditsThis Privacy Policy ("Policy") explains how raksasawin ("we", "Platform") collects, uses, stores, and protects your personal information ("User", "you") when you access or use the services available on raksasawin.vu.
Raksasawin is fully committed to every user's privacy. We believe that trust is the foundation of a strong relationship between a platform and its users — and that trust begins with transparency about how data is managed. This Policy is written in clear, plain language, not just a series of lengthy legal clauses.
By registering an account, logging in, or using any feature on raksasawin, you confirm that you have read and understood this Policy. If you do not agree with the terms herein, please discontinue use of the platform.
Raksasawin only collects data that is strictly necessary to operate the platform safely and responsibly. Below are the categories of data we collect and their sources:
| Data Category | Specific Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, ID card/passport number, selfie verification photo | Provided directly at registration & KYC |
| Contact Data | Email address, phone number, residential address | Provided directly at registration |
| Financial Data | Bank account number, account holder name, transaction history | Provided at deposit/withdrawal |
| Platform Activity Data | Game history, betting history, login activity | Collected automatically during use |
| Technical Data | IP address, browser type, operating system, cookie data | Collected automatically via web technologies |
Every piece of data we collect is used only for lawful and specific purposes. Below are the data use purposes we apply at raksasawin:
Raksasawin does not use your data for automated profiling that produces significant decisions without human involvement. Any decision relating to your account — such as account closure due to a suspected violation — involves a review by an authorized human team.
Raksasawin processes your personal data on valid legal grounds. Our data processing is based on one or a combination of the following:
Raksasawin does not sell or rent your personal data to any third party. However, in the normal course of platform operations, we may need to share certain data with the following parties under strictly limited circumstances:
Raksasawin uses cookies and similar tracking technologies to ensure the platform functions properly and to deliver a personalized experience. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect your ability to log in to your account and use certain platform features.
Raksasawin retains your personal data for as long as your account is active and for a specific period after account closure, in accordance with applicable legal obligations:
Once the retention period expires, data is permanently deleted using secure, non-recoverable deletion methods.
Raksasawin applies comprehensive technical and organizational security measures to protect your data from unauthorized access, loss, destruction, or accidental disclosure:
As a raksasawin user, you have a number of protected rights regarding your personal data. You may exercise these rights at any time by contacting our support team:
In providing its services, raksasawin may transfer your personal data to countries outside Indonesia. Such transfers are made only to countries or entities that offer an adequate level of data protection, or under appropriate contractual safeguards such as Standard Contractual Clauses (SCC).
Raksasawin ensures that all international data transfers are protected by agreements requiring recipients to apply security and privacy standards equivalent to or higher than those applied on our platform. You have the right to request information about any international data transfers involving your data.
Raksasawin reserves the right to update this Privacy Policy from time to time to reflect changes in our data management practices, applicable legal requirements, or platform service improvements.
Any material changes — those that significantly affect how we use your data or your rights — will be communicated via an in-platform notification or email at least 14 days before the changes take effect. The "Last updated" date at the top of this page always reflects the currently active version of the policy.
Continued use of the platform after the effective date of any changes constitutes your acceptance of the updated policy. If you do not agree, please contact us to discuss the options available.
If you have any questions, concerns, or wish to exercise your rights over your personal data, the raksasawin team is here to help. You can reach us via:
Our team is committed to responding to all privacy-related inquiries within 48 business hours. For data rights requests (access, correction, deletion), the processing time is 30 business days.
As a raksasawin user, you have full control over your personal data
You have the right to request a copy of the personal data we hold about you. We will provide this information in a readable format within 30 business days.
If any of your data is inaccurate or incomplete, you have the right to request an immediate correction. Some data can be updated directly from your account settings.
You have the right to request deletion of your personal data, unless we are legally obligated to retain it (e.g., KYC data and financial history).
Under certain conditions, you have the right to request that we restrict the processing of your data while a dispute is being resolved or data accuracy is being verified.
You have the right to receive the data you provided to us in a structured, machine-readable format, for transfer to another service if needed.
You have the right to object to data processing for marketing purposes or where processing is based on a disproportionate legitimate interest.
Your privacy and data security are our priority. Join millions of Indonesian players who have trusted raksasawin with their gaming experience — a transparent, secure platform that always puts users first.
18+ only. See also Terms and Conditions and Responsible Gaming.